Return Policy
ALL SALES ARE MADE FINAL AFTER PURCHASE.
Returns are only accepted if the item is defective or damaged upon arrival or the incorrect style item was shipped. Defective or damaged items will be accepted within 14 calendar days from the delivered date. Defective or damaged returns will be issued an exchange for the same style item or for store credit. If 14 days have gone by since your item was delivered, unfortunately we cannot offer you an exchange or store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and labels.
To complete your return, please send an email to kichiccustomerservice@gmail.com with the following information:
Returns are only accepted if the item is defective or damaged upon arrival or the incorrect style item was shipped. Defective or damaged items will be accepted within 14 calendar days from the delivered date. Defective or damaged returns will be issued an exchange for the same style item or for store credit. If 14 days have gone by since your item was delivered, unfortunately we cannot offer you an exchange or store credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and labels.
To complete your return, please send an email to kichiccustomerservice@gmail.com with the following information:
- Name
- Invoice#
- Reason for Return
- Photo of Damaged Item(s)
